The HDMI connection supports a maximum resolution of 3840 x 2160 at 60Hz. Use this port to connect to your external display. The USB-C port must support USB-C Alt Mode.Ī computer or other device running one of the following operating systems: The Microsoft or Surface USB-C Travel Hub.Ī USB-C port on your computer or other device. It works with PCs and Surface devices that have a USB-C port. It’s designed for professionals who travel, so this adapter can give you the extra ports and connections you need when you work on-the-go. Referencesįor more information about Windows power states, see System Power States.Expand the capabilities of your PC with the Microsoft or Surface USB-C Travel Hub. If this doesn't work, restart the computer. When the issue occurs, the functionality of the devices can be restored by reattaching the Thunderbolt Dock. Device Manager might show yellow exclamation points and Code 10, Code 24, or Code 43 for those devices. In this scenario, the devices stop working. During this activity, you plug or unplug the dock.

The system enters or resumes from a Modern Standby, Hibernate (S4), or Soft Off (S5) power state.

You connect the Thunderbolt Dock to the computer so that devices on the Thunderbolt Dock are enumerated.

For example, a keyboard, mouse, and USB encryption key are attached. On a Thunderbolt Dock, several devices are attached.On a computer that's running any version of Windows 10 or Windows 11, you enable Fast Startup.This article provides a workaround for an issue in which devices that are connected through a Thunderbolt Dock stop working after the computer resumes from a power state.Īpplies to: Windows Client Original KB number: 4532436 Symptoms

Microsoft display dock usb keyboard